Capabilities Library
Explore 137 enterprise capabilities and see how they transform with AI
Accounts Payable & Receivable
Automates AP/AR processes from invoice capture through payment/collection with AI-powered OCR, 3-way matching, payment optimization, and intelligent collections.
Advanced Analytics & Reporting
Enterprise analytics platform providing complex multi-dimensional analysis, statistical modeling, and automated reporting achieving 40-70% analyst productivity improvement.
Advanced Inventory Optimization & AI Forecasting
Machine learning-powered inventory optimization with probabilistic forecasting and reinforcement learning achieving significant reduction in safety stock while maintaining high service levels.
AI Shopping Assistant
Transforms product discovery with conversational guidance, visual search, style matching, and intelligent comparisons achieving significant conversion improvements.
AI-powered franchise operations management for retail, QSR, and hospitality franchisors managing performance monitoring, compliance, training, marketing co-op, and supply chain across franchise networks
AI-powered franchise operations management for retail, QSR, and hospitality franchisors managing performance monitoring, compliance, training, marketing co-op, and supply chain across franchise networks
AI-powered guest experience systems managing check-in/out, service requests, concierge services, in-room technology, feedback, and VIP recognition for hospitality properties
AI-powered guest experience systems managing check-in/out, service requests, concierge services, in-room technology, feedback, and VIP recognition for hospitality properties
AI-Powered Knowledge Management
Transforms knowledge base with semantic search, AI-generated answers, knowledge gap detection, and continuous improvement achieving significant support volume reduction.
AI-powered operational systems managing housekeeping, maintenance, inspections, energy optimization, amenity management, and staff scheduling for hospitality properties
AI-powered operational systems managing housekeeping, maintenance, inspections, energy optimization, amenity management, and staff scheduling for hospitality properties
AI-powered reservation systems for hotels, restaurants, and hospitality venues managing bookings, inventory, pricing, and channel distribution with real-time optimization
AI-powered reservation systems for hotels, restaurants, and hospitality venues managing bookings, inventory, pricing, and channel distribution with real-time optimization
Allocation & Replenishment Optimization
Optimizes inventory allocation and replenishment with ML-driven demand forecasting, dynamic reorder points, and automated transfers.
Assortment Planning & Optimization
AI-driven assortment planning with space optimization, localization, and continuous refinement achieving 25-40% improvement in sales per square foot.
B2B Catalog & Punchout
Delivers real-time catalogs with complete personalization, dramatically faster punchout setup, and significantly fewer order errors through AI-powered automation.
BOPIS (Buy Online, Pick-up In Store)
Enables customers to purchase online and pick up orders at physical store locations with optimized fulfillment workflows, real-time inventory visibility, and seamless customer arrival experiences.
Budgeting & Forecasting (FP&A)
Replaces static annual budgets with continuous rolling forecasts and driver-based planning using AI predictions and scenario modeling.
Business Intelligence & Data Visualization
Self-service BI platform with AI-powered insights and natural language querying enabling 50-80% reduction in time-to-insight.
Buy Now, Pay Later (BNPL)
Offers flexible payment installment options at checkout with real-time credit decisioning and automated collections management.
Carbon footprint tracking, sustainable sourcing verification, waste reduction programs, energy monitoring, sustainability scorecards, and ESG reporting
Carbon footprint tracking, sustainable sourcing verification, waste reduction programs, energy monitoring, sustainability scorecards, and ESG reporting
Churn Prediction & Prevention
Identifies at-risk customers with early warning enabling personalized interventions that significantly reduce churn.
Clienteling
Enables personalized relationship-building between store associates and customers through AI-powered customer insights, recommendations, and engagement orchestration.
Compensation & Benefits Administration
Data-driven compensation planning with market benchmarking, pay equity analysis, and intelligent benefits recommendations.
Comprehensive quality planning, inspection execution, non-conformance management, CAPA workflows, and quality analytics for continuous improvement
Comprehensive quality planning, inspection execution, non-conformance management, CAPA workflows, and quality analytics for continuous improvement
Content Management & Personalization
Headless CMS architecture with AI-powered content generation, personalization, and multi-channel delivery achieving sub-100ms load times and 35-60% engagement improvement.
Contract & Agreement Management
Accelerates contract lifecycle with complete repository coverage, proactive renewals, and revenue recovery through AI-powered automation.
Contract Lifecycle Management (CLM)
AI-powered contract management from drafting through execution and obligation tracking with automated risk analysis and renewal management.
Conversational AI Chatbot
Delivers natural language understanding with high containment rate through deep learning NLU, multi-turn dialog, and transaction execution.
Credit & Payment Terms Management
Delivers instant credit decisions, proactive collections, and significant bad debt reduction through AI-powered scoring and dynamic risk management.
Cross-Docking & Flow-Through
Increases cross-dock percentage by 40%+ with automated eligibility, dock scheduling, sortation, and throughput tracking.
Cryptocurrency & Digital Wallet Payments
Accepts cryptocurrency and digital wallet payments with real-time FX conversion, volatility protection, and instant fiat settlement.
Customer Community Management
AI-powered customer community platform with automated moderation, gamification, and insights achieving significant improvement in customer engagement and retention.
Customer Data Platform (CDP)
Unified customer data repository with AI-powered identity resolution, real-time profile management, and automated activation achieving significant improvement in customer data accuracy and marketing effectiveness.
Customer Journey Mapping
Automatically discovers and visualizes actual customer paths through behavioral data analysis, identifying friction points and prioritizing improvements by ROI.
Customer Journey Orchestration
Real-time customer journey mapping and orchestration with AI-driven next-best-action recommendations achieving significant improvement in conversion and customer satisfaction.
Customer Lifetime Value (CLV) Optimization
Predicts individual customer value in real-time, identifies churn risk early, and orchestrates proactive retention and growth campaigns.
Customer Service & Support
AI-powered omnichannel customer service with intelligent routing, self-service automation, and sentiment-driven prioritization achieving high self-service resolution.
Cybersecurity Operations (SecOps)
Transforms reactive threat response into proactive AI-powered security with dramatic alert noise reduction, dramatically faster threat detection, and high auto-remediation through SOAR, threat hunting, and vulnerability management.
Data Governance & Privacy
Enterprise data governance with privacy compliance automation and consent management achieving high regulatory compliance and significant reduction in privacy violations.
Data Integration & ETL
Modern data integration platform with real-time streaming, CDC, and AI-powered data mapping achieving significant reduction in integration development time.
Data Privacy & Security Compliance
Automates GDPR/CCPA compliance with AI-powered data discovery, consent management, and data subject rights fulfillment.
Data Quality Management
Automated data quality monitoring with AI-powered anomaly detection and remediation achieving very high data quality scores across critical datasets.
Demand Forecasting & Sensing
Achieves high forecast accuracy with ML models, external signal integration, and faster consensus achieving inventory cost reduction.
Demand Planning & Forecasting
AI-powered demand forecasting with external signal integration and multi-horizon planning achieving 30-50% improvement in forecast accuracy.
Email Marketing & Automation
AI-driven email marketing with behavioral triggers, personalization, and send-time optimization achieving significant improvement in email ROI.
Employee Engagement & Relations
Real-time employee sentiment analysis with pulse surveys, manager effectiveness tracking, and proactive crisis intervention.
Employee Onboarding & Offboarding
Automated employee lifecycle management from offer acceptance through separation with intelligent provisioning, personalized training, and secure access management.
End-to-end purchase order lifecycle management including creation, approvals, change management, goods receipt matching, expediting, and analytics
End-to-end purchase order lifecycle management including creation, approvals, change management, goods receipt matching, expediting, and analytics
Endless Aisle
Extends in-store product selection beyond physical inventory by enabling store associates to access and sell from the full online catalog with seamless ordering and fulfillment.
Energy Management & Sustainability
Optimizes energy consumption and carbon footprint with significant cost savings and emission reductions through AI-powered HVAC/lighting control, demand response, and automated sustainability tracking.
Experience Testing & Optimization
Accelerates experimentation with AI-designed tests, continuous statistical monitoring, and automated winner rollouts.
Facilities Management & Maintenance
Transforms reactive break-fix maintenance into predictive asset management with significant downtime reduction, faster repairs, and cost savings through IoT monitoring, AI predictions, and automated work order management.
Farm-to-fork traceability, HACCP plan management, temperature monitoring, allergen control, supplier food safety audits, and rapid recall capabilities
Farm-to-fork traceability, HACCP plan management, temperature monitoring, allergen control, supplier food safety audits, and rapid recall capabilities
Financial Reporting & Consolidation
Generates GAAP-compliant financial statements with automated consolidation, narrative insights, and self-service analytics.
General Ledger & Financial Close
Transforms month-end close from a 7-15 day manual process to a continuous 1-2 day automated close with real-time financial position visibility through AI-powered reconciliation, variance analysis, and consolidation.
HR Compliance & Reporting
Automated compliance monitoring with regulatory intelligence, training enforcement, and instant audit readiness.
In-Store Compliance & Audits
Enables continuous compliance monitoring with near-complete coverage, real-time violation detection, and significantly fewer violations through AI photo verification and automated corrective actions.
In-Store Fulfillment Optimization
Optimizes store-based order fulfillment operations through intelligent task routing, workload balancing, and performance analytics.
Influencer & Affiliate Marketing
AI-powered influencer and affiliate platform with automated discovery, campaign management, and fraud detection achieving significant improvement in influencer ROI.
Infrastructure Operations & Monitoring (AIOps)
Transforms reactive incident response into predictive, self-healing infrastructure with dramatic alert noise reduction, faster MTTR, and high auto-remediation through AI-powered monitoring, anomaly detection, and automated runbooks.
Inventory Optimization & Allocation
AI-driven inventory optimization with multi-echelon planning and dynamic allocation achieving 20-35% reduction in inventory while maintaining service levels.
IT Asset Management (ITAM)
Transforms manual spreadsheet tracking into automated asset discovery with high inventory accuracy, near-perfect license compliance, and significant software license savings through continuous monitoring and optimization.
IT Service Management (ITSM)
Transforms reactive break-fix IT support into AI-powered self-service with high chatbot resolution, automated routing, and improved first contact resolution through intelligent ticket classification, knowledge management, and auto-remediation.
Last-Mile Delivery & Returns
AI-optimized last-mile delivery with dynamic routing, real-time tracking, and reverse logistics achieving 25-40% reduction in delivery costs.
Learning & Development
Personalized learning experiences with continuous skill assessment, intelligent content recommendations, and measurable ROI on training investments.
Legal Operations & Matter Management
Centralizes legal matter tracking with AI-powered e-billing, outside counsel management, and analytics.
Legal Spend Management
Provides real-time legal spend visibility with AI invoice review, budget tracking, and outside counsel performance management.
Loyalty Program Management
AI-driven loyalty platform with personalized rewards, gamification, and predictive retention achieving significant increase in member lifetime value.
Marketing Attribution & ROI Measurement
AI-powered multi-touch attribution with incrementality testing and unified ROI measurement achieving significant improvement in marketing spend efficiency.
Marketing Attribution Modeling
Provides data-driven attribution with incrementality measurement, optimized budget allocation, and undisputed ROI metrics.
Marketing Automation & Orchestration
Multi-channel marketing automation with AI-driven campaign orchestration, lead nurturing, and attribution achieving significant improvement in marketing efficiency.
Marketing Mix Modeling (MMM)
Delivers continuous MMM refresh with instant scenario testing, automated recommendations, and integrated planning achieving significant media efficiency improvement.
Master Data Management (MDM)
Enterprise MDM with AI-powered data quality, deduplication, and golden record management achieving high data accuracy across customer, product, and supplier domains.
Merchandise Financial Planning (MFP)
AI-driven financial planning for merchandising with predictive analytics, scenario modeling, and real-time performance tracking achieving 20-35% improvement in margin realization.
Merchandising Analytics & Insights
Advanced analytics platform providing real-time merchandising insights, predictive recommendations, and performance attribution achieving 30-50% improvement in merchandising ROI.
Mobile App Experience
AI-powered mobile app with personalized experiences, push notifications, and offline capabilities achieving substantially higher engagement than mobile web.
Multi-User Buying & Approvals
Accelerates approvals dramatically with complete visibility, zero lost requests, and high auto-approval rates through intelligent automation.
Network Optimization
Continuously optimizes distribution network configuration with data-driven recommendations, scenario testing, and ROI quantification.
Next Best Action (NBA)
Delivers real-time personalized recommendations across all channels using propensity models, offer optimization, and channel selection.
Omnichannel Commerce
Unified commerce experiences across digital and physical channels with seamless customer journeys.
Omnichannel Orchestration
Maintains seamless customer experience across channels with synchronized state, intelligent routing, and consistent personalization.
Order Fulfillment Orchestration
AI-powered distributed order management with intelligent routing, real-time inventory promising, and exception handling achieving significant reduction in fulfillment costs.
Paid Advertising Management
AI-driven paid media optimization across search, social, and display with automated bidding and creative optimization achieving significant improvement in ROAS.
Payment Orchestration
Optimizes payment processing across multiple gateways with intelligent routing, automatic failover, and cost optimization.
Performance Management
Continuous performance feedback and development with real-time goal tracking, 360 insights, and predictive attrition alerts.
Point of Sale (POS)
In-store checkout and payment processing with AI-powered transaction optimization, automated cash reconciliation, and real-time inventory updates achieving significant checkout speed improvements and cash accuracy.
Predictive Analytics & Machine Learning Platform
Enterprise ML platform enabling predictive models across business functions achieving 30-60% improvement in decision quality and speed.
Predictive Analytics Platform
Accelerates model development dramatically with AutoML, continuous deployment, real-time predictions, and auto-retraining when drift detected.
Pricing & Markdown Management
AI-driven dynamic pricing and markdown optimization with competitive intelligence and demand elasticity modeling achieving 10-15% margin improvement.
Proactive Customer Engagement
Delivers timely, relevant notifications with personalized messages, optimal channel selection, and reduced opt-out rates achieving significantly higher response rates.
Procurement & Strategic Sourcing
AI-powered procurement with supplier intelligence, automated sourcing, and contract optimization achieving significant cost savings.
Product Information Management (PIM)
Centralized product data management with AI-powered enrichment, multi-channel syndication, and data quality automation achieving 95%+ product data accuracy.
Promotional Campaign Management
AI-powered promotion planning and execution with performance optimization and ROI measurement achieving significant improvement in promotional effectiveness.
QSR Delivery & Aggregator Management
Integrated delivery and aggregator platform management with menu synchronization and performance optimization achieving 25-40% improvement in delivery profitability.
QSR Digital Ordering & Mobile
Multi-channel digital ordering with mobile app, kiosk, and web achieving 40-70% digital mix and 15-25% higher average tickets.
QSR Drive-Thru Optimization
AI-powered drive-thru operations with predictive queuing, dynamic menu boards, and order accuracy optimization achieving 30-50% improvement in throughput.
QSR Kitchen Operations & Production
AI-powered kitchen management with demand forecasting, production scheduling, and quality monitoring achieving 25-40% improvement in kitchen efficiency.
Quote-to-Order Management
Orchestrates quote lifecycle with dramatic acceleration, high accuracy, and improved conversion through AI-powered automation.
Real-Time Dashboards & Alerts
Delivers real-time dashboards with intelligent alerts achieving dramatic noise reduction, automated root cause analysis, and actionable insights.
Real-Time Operational Dashboards
Real-time operational intelligence with AI-powered anomaly detection and prescriptive recommendations achieving substantially faster issue detection and resolution.
Real-Time Store Inventory Visibility
Provides accurate, real-time visibility into store-level inventory across all channels with intelligent reservation, shrinkage detection, and allocation optimization.
Real-time supplier scorecarding, performance monitoring, risk assessment, and collaborative development programs
Real-time supplier scorecarding, performance monitoring, risk assessment, and collaborative development programs
Regulatory Compliance Monitoring
Continuous monitoring of regulatory changes with automated impact analysis, policy management, and compliance tracking.
Regulatory compliance tracking, product safety and recall management, ingredient compliance, labeling verification, and testing coordination
Regulatory compliance tracking, product safety and recall management, ingredient compliance, labeling verification, and testing coordination
Reserve in Store
Allows customers to reserve products online for in-store pickup or purchase, with time-based holds and conversion optimization.
Return to Store (BORIS - Buy Online, Return In Store)
Enables customers to return online purchases at physical store locations with streamlined processing, instant refunds, and intelligent inventory disposition.
Revenue Recognition
Automates ASC 606/IFRS 15 revenue recognition with AI contract analysis, deferred revenue management, and real-time visibility.
Revenue Recognition Automation
Automates revenue recognition with ASC 606/IFRS 15 compliance, real-time visibility, and hours-long month-end close.
Reviews & Ratings Management
AI-powered review platform with solicitation automation, sentiment analysis, and response orchestration achieving significant increase in review volume and improvement in ratings.
Risk Management
Transforms risk management from periodic assessments to continuous real-time monitoring with predictive analytics and proactive mitigation.
Safety & Security Management
Enhances workplace safety and security with significant incident prevention, faster response, and AI video analytics through continuous monitoring, automated alerts, and predictive risk management.
Sales & Operations Planning (S&OP)
Enables continuous S&OP with integrated demand, supply, and financial planning plus instant scenario modeling and collaborative consensus.
Search Experience Optimization
AI-powered site search with natural language processing, visual search, and personalized results achieving significant improvement in search conversion.
Ship from Store
Leverages store inventory as fulfillment nodes to enable faster delivery, reduce shipping costs, and optimize inventory positioning across the distribution network.
Shrink & Loss Prevention
Reduces inventory loss through AI video analytics, real-time exception detection, and continuous monitoring achieving significantly lower shrink rates.
Social Media Management
AI-powered social media platform with content scheduling, engagement automation, and sentiment analysis achieving significant improvement in social ROI.
Space Planning & Utilization
Optimizes workplace space with significant real estate cost savings and improved occupancy through real-time tracking, hoteling management, and AI-powered space planning.
Store Banking & Cash Reconciliation
Automates cash management with smart safes achieving dramatic reduction in counting time, fewer variances, and instant detection through real-time tracking and AI reconciliation.
Store Communications & Execution
Ensures corporate message delivery with high read rates and execution compliance through targeted communications, read receipts, and photo-based verification.
Store Labor Scheduling
Optimizes frontline workforce with high forecast accuracy, significant labor cost reduction, and improved schedule adherence through AI demand forecasting and auto-scheduling.
Store Task Management
Transforms manual paper checklists into AI-powered task orchestration with high completion rates, real-time visibility, and photo verification significantly reducing manager audit time.
Subscription Billing & Recurring Payments
Automates recurring billing with usage-based pricing support, intelligent dunning management, and significant failed payment recovery.
Supplier Collaboration Platform
Enables real-time supplier collaboration with shared forecasts, automated PO management, and performance monitoring.
Supply Chain Control Tower
Provides end-to-end supply chain visibility with real-time exception detection, impact analysis, and automated resolution coordination.
Talent Acquisition & Recruiting
End-to-end recruiting lifecycle from requisition through offer acceptance with AI-powered resume screening, intelligent scheduling, and candidate experience optimization.
Tax Management
Automates tax compliance, provision calculations, and optimization across income tax, sales tax, and transfer pricing with AI-powered tax planning.
Time & Attendance Management
Biometric time tracking with intelligent overtime management, compliance monitoring, and real-time labor cost visibility.
Transportation & Logistics Management
AI-powered transportation optimization with dynamic routing, carrier selection, and real-time visibility achieving 20-35% reduction in freight costs.
Travel Ancillary Revenue Optimization
AI-powered ancillary merchandising with personalized offers and dynamic pricing achieving 25-40% increase in ancillary revenue per passenger.
Travel Booking & Reservation Management
AI-powered booking platform with intelligent search, dynamic packaging, and personalized recommendations achieving 30-50% improvement in conversion rates.
Travel Itinerary & Trip Management
AI-powered trip management with real-time updates, proactive disruption handling, and personalized recommendations achieving 40-70% reduction in customer service contacts.
Travel Loyalty & Rewards Programs
AI-powered travel loyalty with dynamic earning, personalized redemption, and coalition partnerships achieving significant increase in member lifetime value.
Treasury & Cash Management
Optimizes enterprise cash through real-time positioning, predictive forecasting, automated investment, and FX risk management.
Vendor & Contractor Management
Optimizes vendor relationships with faster onboarding, reduced invoice disputes, and cost savings through automated sourcing, performance tracking, and contract management.
Voice Commerce
Enables full shopping experience via voice assistants with voice-optimized catalog, personalized recommendations, and secure voice payments.
Voice of Customer (VoC) Analytics
AI-powered customer feedback analysis with sentiment detection, topic modeling, and closed-loop action management achieving significant improvement in NPS.
Voice of Customer (VoC) Intelligence
Aggregates and analyzes customer feedback from all sources with NLP-powered sentiment analysis, theme extraction, and impact quantification.
Warehouse Management Systems (WMS)
AI-powered warehouse operations with intelligent slotting, dynamic routing, and labor optimization achieving 30-50% improvement in warehouse productivity.
Web Personalization & Optimization
AI-powered web personalization with behavioral targeting, A/B testing, and real-time optimization achieving significant improvement in conversion rates.
Workforce Planning & Analytics
Predictive workforce modeling with attrition forecasting, skills gap analysis, and strategic succession planning.