QSR Digital Ordering & Mobile
Multi-channel digital ordering with mobile app, kiosk, and web achieving 40-70% digital mix and 15-25% higher average tickets.
Why This Matters
What It Is
Multi-channel digital ordering with mobile app, kiosk, and web achieving 40-70% digital mix and 15-25% higher average tickets.
Business Value
Low-effort, high-value actions to achieve early results
- Launch mobile app with order-ahead for top locations
- Deploy self-service kiosks with AI recommendations
- Enable curbside pickup with app-based check-in
Maturity Assessment
Is This Right for You?
This score is based on general applicability (industry fit, implementation complexity, and ROI potential). Use the Preferences button above to set your industry, role, and company profile for personalized matching.
Why this score:
- • Applicable across multiple industries
- • Traditional and agentic approaches are similar
- • Moderate expected business value
You might benefit from QSR Digital Ordering & Mobile if:
- You want to modernize this capability
- You see value in AI-powered automation
Functions (5)
Bulk Ordering & Upload
CSV/Excel bulk order upload with AI-powered product matching, validation, pricing, and smart substitution suggestions enabling customers to reorder hundreds of line items in minutes instead of hours.
Digital Check-In & Mobile Key
Contactless check-in system with mobile room keys, digital room selection, and automated arrival processing reducing front desk queues and improving guest convenience
Digital Check-Out & Express Departure
Automated checkout system enabling instant departure via mobile app with electronic receipt delivery, final billing review, and post-stay engagement
In-Store Digital Ordering
AI-powered in-store digital ordering achieving 70-90% automation vs 10-30% manual processes, with 40-60% improvement in key metrics.
Mobile App Ordering & Customization
Personalized mobile ordering with visual customization and saved favorites delivering 35-50% higher order values and 90%+ accuracy through intuitive digital interfaces.
What to Do Next
Related Capabilities
B2B Catalog & Punchout
Delivers real-time catalogs with complete personalization, dramatically faster punchout setup, and significantly fewer order errors through AI-powered automation.
BOPIS (Buy Online, Pick-up In Store)
Enables customers to purchase online and pick up orders at physical store locations with optimized fulfillment workflows, real-time inventory visibility, and seamless customer arrival experiences.
Contract & Agreement Management
Accelerates contract lifecycle with complete repository coverage, proactive renewals, and revenue recovery through AI-powered automation.
Endless Aisle
Extends in-store product selection beyond physical inventory by enabling store associates to access and sell from the full online catalog with seamless ordering and fulfillment.
Multi-User Buying & Approvals
Accelerates approvals dramatically with complete visibility, zero lost requests, and high auto-approval rates through intelligent automation.
Omnichannel Commerce
Unified commerce experiences across digital and physical channels with seamless customer journeys.