Multi-User Buying & Approvals

Domain: Sales & Commerce — Capabilities enabling omnichannel selling, quote-to-cash, pricing, promotions, and revenue optimization.
Business Models: B2B

Accelerates approvals dramatically with complete visibility, zero lost requests, and high auto-approval rates through intelligent automation.

Why This Matters

What It Is

Accelerates approvals dramatically with complete visibility, zero lost requests, and high auto-approval rates through intelligent automation.

Business Value

ROI Estimate
80%
Implementation Effort
6-12 months
Business Impact
High
Strategic Importance
Strategic Priority
Quick Wins

Low-effort, high-value actions to achieve early results

  • Deploy self-service requisition portal for pilot department
  • Implement auto-approval for low-value purchases (<$500)
  • Enable mobile approval app for top 20 frequent approvers

Maturity Assessment

Traditional Maturity 2/5
Basic Automation
Some automated tools, mostly manual workflows
Reduced manual effort, but still requires significant human intervention
Agentic Maturity 4/5
Agentic Systems
Autonomous agents handling complex tasks
Significant automation, agents making decisions autonomously
Transformation Opportunity
Moderate transformation opportunity - significant AI integration potential

Is This Right for You?

41% match

This score is based on general applicability (industry fit, implementation complexity, and ROI potential). Use the Preferences button above to set your industry, role, and company profile for personalized matching.

Why this score:

  • Applicable across multiple industries
  • Traditional and agentic approaches are similar
  • Strong ROI potential based on impact score

You might benefit from Multi-User Buying & Approvals if:

  • You want to modernize this capability
  • You see value in AI-powered automation

Functions (5)

Delegated Purchasing & Proxy Buying

Temporary delegation and proxy buying capabilities with granular spending limits, category restrictions, expiration dates, and complete audit trails enabling assistants and procurement teams to buy on behalf of executives efficiently.

Business Outcome
time reduction in processing time per PO, reducing average time from 15-30 minutes to 7-15 minutes.
Complexity:
Medium
Time to Value:
3-6 months

Intelligent Approval Routing

Policy-based approval workflow engine with dynamic routing rules based on amount thresholds, GL codes, categories, risk factors, and parallel approvals reducing approval cycles from days to hours.

Business Outcome
Up to 80% time reduction in approval processing time (from 2-5 days to <1 day).
Complexity:
Medium
Time to Value:
3-6 months

Intelligent Multi-Gateway Routing

AI-powered gateway routing achieving 98%+ authorization rates vs 85-90% with static routing, optimizing by BIN, amount, geography, and real-time performance.

Business Outcome
reduction in time for routing decisions
Complexity:
Medium
Time to Value:
3-6 months

Multi-Channel Feedback Collection

Omnichannel feedback collection across SMS, email, app, and web with journey-triggered surveys achieving 35-50% response rates vs 10-20% for email-only approaches.

Business Outcome
time reduction in feedback collection cycles
Complexity:
Medium
Time to Value:
3-6 months

Multi-Traveler Coordination

Collaborative trip planning with shared itineraries and voting enabling seamless coordination for group travel reducing planning friction by 60-80%.

Business Outcome
time reduction in travel request processing
Complexity:
Medium
Time to Value:
3-6 months

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