Industry Playbooks
Step-by-step transformation guides tailored to your industry
Accounts Payable & Receivable for Retail
Retail
Step-by-step transformation guide for implementing Accounts Payable & Receivable in Retail organizations.
Advanced Analytics & Reporting for Retail
Retail
Step-by-step transformation guide for implementing Advanced Analytics & Reporting in Retail organizations.
Advanced Inventory Optimization & AI Forecasting for Retail
Retail
Step-by-step transformation guide for implementing Advanced Inventory Optimization & AI Forecasting in Retail organizations.
AI Shopping Assistant for Retail
Retail
Step-by-step transformation guide for implementing AI Shopping Assistant in Retail organizations.
AI-Powered Knowledge Management for Retail
Retail
Step-by-step transformation guide for implementing AI-Powered Knowledge Management in Retail organizations.
Allocation & Replenishment Optimization for Retail
Retail
Step-by-step transformation guide for implementing Allocation & Replenishment Optimization in Retail organizations.
Assortment Planning & Optimization for Retail
Retail
Step-by-step transformation guide for implementing Assortment Planning & Optimization in Retail organizations.
B2B Catalog & Punchout for Retail
Retail
Step-by-step transformation guide for implementing B2B Catalog & Punchout in Retail organizations.
BOPIS (Buy Online, Pick-up In Store) for Retail
Retail
Step-by-step transformation guide for implementing BOPIS (Buy Online, Pick-up In Store) in Retail organizations.
Budgeting & Forecasting (FP&A) for Retail
Retail
Step-by-step transformation guide for implementing Budgeting & Forecasting (FP&A) in Retail organizations.
Business Intelligence & Data Visualization for Retail
Retail
Step-by-step transformation guide for implementing Business Intelligence & Data Visualization in Retail organizations.
Buy Now, Pay Later (BNPL) for Retail
Retail
Step-by-step transformation guide for implementing Buy Now, Pay Later (BNPL) in Retail organizations.
Carbon footprint tracking, sustainable sourcing verification, waste reduction programs, energy monitoring, sustainability scorecards, and ESG reporting for Retail
Retail
Step-by-step transformation guide for implementing Carbon footprint tracking, sustainable sourcing verification, waste reduction programs, energy monitoring, sustainability scorecards, and ESG reporting in Retail organizations.
Churn Prediction & Prevention for Retail
Retail
Step-by-step transformation guide for implementing Churn Prediction & Prevention in Retail organizations.
Clienteling for Retail
Retail
Step-by-step transformation guide for implementing Clienteling in Retail organizations.
Compensation & Benefits Administration for Retail
Retail
Step-by-step transformation guide for implementing Compensation & Benefits Administration in Retail organizations.
Comprehensive quality planning, inspection execution, non-conformance management, CAPA workflows, and quality analytics for continuous improvement for Retail
Retail
Step-by-step transformation guide for implementing Comprehensive quality planning, inspection execution, non-conformance management, CAPA workflows, and quality analytics for continuous improvement in Retail organizations.
Content Management & Personalization for Retail
Retail
Step-by-step transformation guide for implementing Content Management & Personalization in Retail organizations.
Contract & Agreement Management for Retail
Retail
Step-by-step transformation guide for implementing Contract & Agreement Management in Retail organizations.
Contract Lifecycle Management (CLM) for Retail
Retail
Step-by-step transformation guide for implementing Contract Lifecycle Management (CLM) in Retail organizations.
Conversational AI Chatbot for Retail
Retail
Step-by-step transformation guide for implementing Conversational AI Chatbot in Retail organizations.
Credit & Payment Terms Management for Retail
Retail
Step-by-step transformation guide for implementing Credit & Payment Terms Management in Retail organizations.
Cross-Docking & Flow-Through for Retail
Retail
Step-by-step transformation guide for implementing Cross-Docking & Flow-Through in Retail organizations.
Cryptocurrency & Digital Wallet Payments for Retail
Retail
Step-by-step transformation guide for implementing Cryptocurrency & Digital Wallet Payments in Retail organizations.
Customer Community Management for Retail
Retail
Step-by-step transformation guide for implementing Customer Community Management in Retail organizations.
Customer Data Platform (CDP) for Retail
Retail
Step-by-step transformation guide for implementing Customer Data Platform (CDP) in Retail organizations.
Customer Journey Mapping for Retail
Retail
Step-by-step transformation guide for implementing Customer Journey Mapping in Retail organizations.
Customer Journey Orchestration for Retail
Retail
Step-by-step transformation guide for implementing Customer Journey Orchestration in Retail organizations.
Customer Lifetime Value (CLV) Optimization for Retail
Retail
Step-by-step transformation guide for implementing Customer Lifetime Value (CLV) Optimization in Retail organizations.
Customer Service & Support for Retail
Retail
Step-by-step transformation guide for implementing Customer Service & Support in Retail organizations.
Cybersecurity Operations (SecOps) for Retail
Retail
Step-by-step transformation guide for implementing Cybersecurity Operations (SecOps) in Retail organizations.
Data Governance & Privacy for Retail
Retail
Step-by-step transformation guide for implementing Data Governance & Privacy in Retail organizations.
Data Integration & ETL for Retail
Retail
Step-by-step transformation guide for implementing Data Integration & ETL in Retail organizations.
Data Privacy & Security Compliance for Retail
Retail
Step-by-step transformation guide for implementing Data Privacy & Security Compliance in Retail organizations.
Data Quality Management for Retail
Retail
Step-by-step transformation guide for implementing Data Quality Management in Retail organizations.
Demand Forecasting & Sensing for Retail
Retail
Step-by-step transformation guide for implementing Demand Forecasting & Sensing in Retail organizations.
Demand Planning & Forecasting for Retail
Retail
Step-by-step transformation guide for implementing Demand Planning & Forecasting in Retail organizations.
Email Marketing & Automation for Retail
Retail
Step-by-step transformation guide for implementing Email Marketing & Automation in Retail organizations.
Employee Engagement & Relations for Retail
Retail
Step-by-step transformation guide for implementing Employee Engagement & Relations in Retail organizations.
Employee Onboarding & Offboarding for Retail
Retail
Step-by-step transformation guide for implementing Employee Onboarding & Offboarding in Retail organizations.
End-to-end purchase order lifecycle management including creation, approvals, change management, goods receipt matching, expediting, and analytics for Retail
Retail
Step-by-step transformation guide for implementing End-to-end purchase order lifecycle management including creation, approvals, change management, goods receipt matching, expediting, and analytics in Retail organizations.
Endless Aisle for Retail
Retail
Step-by-step transformation guide for implementing Endless Aisle in Retail organizations.
Energy Management & Sustainability for Retail
Retail
Step-by-step transformation guide for implementing Energy Management & Sustainability in Retail organizations.
Experience Testing & Optimization for Retail
Retail
Step-by-step transformation guide for implementing Experience Testing & Optimization in Retail organizations.
Facilities Management & Maintenance for Retail
Retail
Step-by-step transformation guide for implementing Facilities Management & Maintenance in Retail organizations.
Financial Reporting & Consolidation for Retail
Retail
Step-by-step transformation guide for implementing Financial Reporting & Consolidation in Retail organizations.
General Ledger & Financial Close for Retail
Retail
Step-by-step transformation guide for implementing General Ledger & Financial Close in Retail organizations.
HR Compliance & Reporting for Retail
Retail
Step-by-step transformation guide for implementing HR Compliance & Reporting in Retail organizations.
In-Store Compliance & Audits for Retail
Retail
Step-by-step transformation guide for implementing In-Store Compliance & Audits in Retail organizations.
In-Store Fulfillment Optimization for Retail
Retail
Step-by-step transformation guide for implementing In-Store Fulfillment Optimization in Retail organizations.
Influencer & Affiliate Marketing for Retail
Retail
Step-by-step transformation guide for implementing Influencer & Affiliate Marketing in Retail organizations.
Infrastructure Operations & Monitoring (AIOps) for Retail
Retail
Step-by-step transformation guide for implementing Infrastructure Operations & Monitoring (AIOps) in Retail organizations.
Inventory Optimization & Allocation for Retail
Retail
Step-by-step transformation guide for implementing Inventory Optimization & Allocation in Retail organizations.
IT Asset Management (ITAM) for Retail
Retail
Step-by-step transformation guide for implementing IT Asset Management (ITAM) in Retail organizations.
IT Service Management (ITSM) for Retail
Retail
Step-by-step transformation guide for implementing IT Service Management (ITSM) in Retail organizations.
Last-Mile Delivery & Returns for Retail
Retail
Step-by-step transformation guide for implementing Last-Mile Delivery & Returns in Retail organizations.
Learning & Development for Retail
Retail
Step-by-step transformation guide for implementing Learning & Development in Retail organizations.
Legal Operations & Matter Management for Retail
Retail
Step-by-step transformation guide for implementing Legal Operations & Matter Management in Retail organizations.
Legal Spend Management for Retail
Retail
Step-by-step transformation guide for implementing Legal Spend Management in Retail organizations.
Loyalty Program Management for Retail
Retail
Step-by-step transformation guide for implementing Loyalty Program Management in Retail organizations.
Marketing Attribution & ROI Measurement for Retail
Retail
Step-by-step transformation guide for implementing Marketing Attribution & ROI Measurement in Retail organizations.
Marketing Attribution Modeling for Retail
Retail
Step-by-step transformation guide for implementing Marketing Attribution Modeling in Retail organizations.
Marketing Automation & Orchestration for Retail
Retail
Step-by-step transformation guide for implementing Marketing Automation & Orchestration in Retail organizations.
Marketing Mix Modeling (MMM) for Retail
Retail
Step-by-step transformation guide for implementing Marketing Mix Modeling (MMM) in Retail organizations.
Master Data Management (MDM) for Retail
Retail
Step-by-step transformation guide for implementing Master Data Management (MDM) in Retail organizations.
Merchandise Financial Planning (MFP) for Retail
Retail
Step-by-step transformation guide for implementing Merchandise Financial Planning (MFP) in Retail organizations.
Merchandising Analytics & Insights for Retail
Retail
Step-by-step transformation guide for implementing Merchandising Analytics & Insights in Retail organizations.
Mobile App Experience for Retail
Retail
Step-by-step transformation guide for implementing Mobile App Experience in Retail organizations.
Multi-User Buying & Approvals for Retail
Retail
Step-by-step transformation guide for implementing Multi-User Buying & Approvals in Retail organizations.
Network Optimization for Retail
Retail
Step-by-step transformation guide for implementing Network Optimization in Retail organizations.
Next Best Action (NBA) for Retail
Retail
Step-by-step transformation guide for implementing Next Best Action (NBA) in Retail organizations.
Omnichannel Commerce for Retail
Retail
Step-by-step transformation guide for implementing Omnichannel Commerce in Retail organizations.
Omnichannel Orchestration for Retail
Retail
Step-by-step transformation guide for implementing Omnichannel Orchestration in Retail organizations.
Order Fulfillment Orchestration for Retail
Retail
Step-by-step transformation guide for implementing Order Fulfillment Orchestration in Retail organizations.
Paid Advertising Management for Retail
Retail
Step-by-step transformation guide for implementing Paid Advertising Management in Retail organizations.
Payment Orchestration for Retail
Retail
Step-by-step transformation guide for implementing Payment Orchestration in Retail organizations.
Performance Management for Retail
Retail
Step-by-step transformation guide for implementing Performance Management in Retail organizations.
Point of Sale (POS) for Retail
Retail
Step-by-step transformation guide for implementing Point of Sale (POS) in Retail organizations.
Predictive Analytics & Machine Learning Platform for Retail
Retail
Step-by-step transformation guide for implementing Predictive Analytics & Machine Learning Platform in Retail organizations.
Predictive Analytics Platform for Retail
Retail
Step-by-step transformation guide for implementing Predictive Analytics Platform in Retail organizations.
Pricing & Markdown Management for Retail
Retail
Step-by-step transformation guide for implementing Pricing & Markdown Management in Retail organizations.
Proactive Customer Engagement for Retail
Retail
Step-by-step transformation guide for implementing Proactive Customer Engagement in Retail organizations.
Procurement & Strategic Sourcing for Retail
Retail
Step-by-step transformation guide for implementing Procurement & Strategic Sourcing in Retail organizations.
Product Information Management (PIM) for Retail
Retail
Step-by-step transformation guide for implementing Product Information Management (PIM) in Retail organizations.
Promotional Campaign Management for Retail
Retail
Step-by-step transformation guide for implementing Promotional Campaign Management in Retail organizations.
Quote-to-Order Management for Retail
Retail
Step-by-step transformation guide for implementing Quote-to-Order Management in Retail organizations.
Real-Time Dashboards & Alerts for Retail
Retail
Step-by-step transformation guide for implementing Real-Time Dashboards & Alerts in Retail organizations.
Real-Time Operational Dashboards for Retail
Retail
Step-by-step transformation guide for implementing Real-Time Operational Dashboards in Retail organizations.
Real-Time Store Inventory Visibility for Retail
Retail
Step-by-step transformation guide for implementing Real-Time Store Inventory Visibility in Retail organizations.
Real-time supplier scorecarding, performance monitoring, risk assessment, and collaborative development programs for Retail
Retail
Step-by-step transformation guide for implementing Real-time supplier scorecarding, performance monitoring, risk assessment, and collaborative development programs in Retail organizations.
Regulatory Compliance Monitoring for Retail
Retail
Step-by-step transformation guide for implementing Regulatory Compliance Monitoring in Retail organizations.
Regulatory compliance tracking, product safety and recall management, ingredient compliance, labeling verification, and testing coordination for Retail
Retail
Step-by-step transformation guide for implementing Regulatory compliance tracking, product safety and recall management, ingredient compliance, labeling verification, and testing coordination in Retail organizations.
Reserve in Store for Retail
Retail
Step-by-step transformation guide for implementing Reserve in Store in Retail organizations.
Return to Store (BORIS - Buy Online, Return In Store) for Retail
Retail
Step-by-step transformation guide for implementing Return to Store (BORIS - Buy Online, Return In Store) in Retail organizations.
Revenue Recognition Automation for Retail
Retail
Step-by-step transformation guide for implementing Revenue Recognition Automation in Retail organizations.
Revenue Recognition for Retail
Retail
Step-by-step transformation guide for implementing Revenue Recognition in Retail organizations.
Reviews & Ratings Management for Retail
Retail
Step-by-step transformation guide for implementing Reviews & Ratings Management in Retail organizations.
Risk Management for Retail
Retail
Step-by-step transformation guide for implementing Risk Management in Retail organizations.
Safety & Security Management for Retail
Retail
Step-by-step transformation guide for implementing Safety & Security Management in Retail organizations.
Sales & Operations Planning (S&OP) for Retail
Retail
Step-by-step transformation guide for implementing Sales & Operations Planning (S&OP) in Retail organizations.
Search Experience Optimization for Retail
Retail
Step-by-step transformation guide for implementing Search Experience Optimization in Retail organizations.
Ship from Store for Retail
Retail
Step-by-step transformation guide for implementing Ship from Store in Retail organizations.
Shrink & Loss Prevention for Retail
Retail
Step-by-step transformation guide for implementing Shrink & Loss Prevention in Retail organizations.
Social Media Management for Retail
Retail
Step-by-step transformation guide for implementing Social Media Management in Retail organizations.
Space Planning & Utilization for Retail
Retail
Step-by-step transformation guide for implementing Space Planning & Utilization in Retail organizations.
Store Banking & Cash Reconciliation for Retail
Retail
Step-by-step transformation guide for implementing Store Banking & Cash Reconciliation in Retail organizations.
Store Communications & Execution for Retail
Retail
Step-by-step transformation guide for implementing Store Communications & Execution in Retail organizations.
Store Labor Scheduling for Retail
Retail
Step-by-step transformation guide for implementing Store Labor Scheduling in Retail organizations.
Store Task Management for Retail
Retail
Step-by-step transformation guide for implementing Store Task Management in Retail organizations.
Subscription Billing & Recurring Payments for Retail
Retail
Step-by-step transformation guide for implementing Subscription Billing & Recurring Payments in Retail organizations.
Supplier Collaboration Platform for Retail
Retail
Step-by-step transformation guide for implementing Supplier Collaboration Platform in Retail organizations.
Supply Chain Control Tower for Retail
Retail
Step-by-step transformation guide for implementing Supply Chain Control Tower in Retail organizations.
Talent Acquisition & Recruiting for Retail
Retail
Step-by-step transformation guide for implementing Talent Acquisition & Recruiting in Retail organizations.
Tax Management for Retail
Retail
Step-by-step transformation guide for implementing Tax Management in Retail organizations.
Time & Attendance Management for Retail
Retail
Step-by-step transformation guide for implementing Time & Attendance Management in Retail organizations.
Transportation & Logistics Management for Retail
Retail
Step-by-step transformation guide for implementing Transportation & Logistics Management in Retail organizations.
Treasury & Cash Management for Retail
Retail
Step-by-step transformation guide for implementing Treasury & Cash Management in Retail organizations.
Vendor & Contractor Management for Retail
Retail
Step-by-step transformation guide for implementing Vendor & Contractor Management in Retail organizations.
Voice Commerce for Retail
Retail
Step-by-step transformation guide for implementing Voice Commerce in Retail organizations.
Voice of Customer (VoC) Analytics for Retail
Retail
Step-by-step transformation guide for implementing Voice of Customer (VoC) Analytics in Retail organizations.
Voice of Customer (VoC) Intelligence for Retail
Retail
Step-by-step transformation guide for implementing Voice of Customer (VoC) Intelligence in Retail organizations.
Warehouse Management Systems (WMS) for Retail
Retail
Step-by-step transformation guide for implementing Warehouse Management Systems (WMS) in Retail organizations.
Web Personalization & Optimization for Retail
Retail
Step-by-step transformation guide for implementing Web Personalization & Optimization in Retail organizations.
Workforce Planning & Analytics for Retail
Retail
Step-by-step transformation guide for implementing Workforce Planning & Analytics in Retail organizations.