Back to AI-powered reservation systems for hotels, restaurants, and hospitality venues managing bookings, inventory, pricing, and channel distribution with real-time optimization View Capability Diagrams

Real-Time Availability & Pricing

Live inventory and dynamic pricing with sub-second updates preventing 30-50% cart abandonment from stale pricing and sold-out inventory errors.

Business Outcome

time reduction in processing requests

Complexity:

Medium

Time to Value:

3-6 months

Why This Matters

What It Is

Live inventory and dynamic pricing with sub-second updates preventing 30-50% cart abandonment from stale pricing and sold-out inventory errors.

Current State

(Traditional)

1. Customer searches flights and sees cached prices from 15-30 minutes ago.

Customer selects flight and proceeds to checkout.
At checkout, price has changed or seat sold out - error message displayed.
Customer must restart search, often encountering different prices again.

5. 30-50% cart abandonment rate due to pricing errors and stale Inventory Management.

Characteristics

• Global Distribution Systems (GDS) like Amadeus and Sabre
• Channel Managers
• Property Management Systems (PMS)
• Revenue Management Systems
• APIs for data integration
• Metasearch Platforms like Google Hotels and Tripadvisor

Pain Points

⚠ Overbooking risk due to outdated availability information
⚠ Inconsistent pricing across different sales channels
⚠ System scalability issues during peak booking seasons
⚠ Delays in data synchronization leading to outdated information
⚠ Competitive pressure requiring rapid pricing updates
⚠ Traditional monolithic systems struggle with high user traffic and simultaneous requests
⚠ Manual rate updates cannot keep pace with market dynamics and demand fluctuations

Future State

(Agentic)

1. Real-Time Inventory Management Agent maintains live connection to supplier systems (NDC, GDS, hotel APIs) with sub-second updates. 2. Dynamic Pricing Agent streams real-time fare changes and availability to customer search results. 3. Price Lock Agent guarantees price for 10-15 minutes once customer selects option (prevents mid-booking changes). 4. Availability Validation Agent confirms Inventory Management immediately before Payment Gateway. 5. Agent gracefully handles sold-out scenarios: instant alternative suggestions, waitlist options.

Characteristics

• Live NDC/GDS Inventory Management feeds (sub-second)
• Hotel real-time availability APIs
• Dynamic pricing algorithms and fare rules
• Demand signals and booking velocity
• Competitor pricing data
• Seat map and cabin availability
• Fare class Inventory Management levels
• Price history and volatility patterns

Benefits

✓ 5-10% cart abandonment vs 30-50% (70-85% reduction)
✓ Sub-second price updates vs 15-30 min stale data
✓ 99%+ booking success rate vs 75-85% traditional
✓ Price lock feature provides customer confidence
✓ Instant alternative suggestions prevent lost bookings
✓ Peak period performance maintained with real-time architecture

Is This Right for You?

50% match

This score is based on general applicability (industry fit, implementation complexity, and ROI potential). Use the Preferences button above to set your industry, role, and company profile for personalized matching.

Why this score:

• Applicable across multiple industries
• Moderate expected business value
• Time to value: 3-6 months
• (Score based on general applicability - set preferences for personalized matching)