Price Change Execution & Verification
Digital shelf labels or mobile-guided price changes achieving 95%+ same-day completion versus 60-70% manual with 85% error reduction from 2-3% to <0.5%.
Why This Matters
What It Is
Digital shelf labels or mobile-guided price changes achieving 95%+ same-day completion versus 60-70% manual with 85% error reduction from 2-3% to <0.5%.
Current State vs Future State Comparison
Current State
(Traditional)1. Corporate pricing team sends weekly price change file to stores: 50-200 SKUs with new prices effective next day. 2. Store manager prints price change report (multi-page spreadsheet) and assigns associates to execute. 3. Associates manually print price labels using label printer: input UPC, verify price, print label, cut from roll. 4. Associates walk aisles finding products and replacing labels: search shelf for UPC match, remove old label, apply new label. 5. Process completed over 2-3 days due to workload with 60-70% same-day completion (30-40% missed or delayed). 6. Pricing errors frequent: wrong price printed, label applied to wrong product, POS price doesn't match label (2-3% error rate). 7. Customer complaints at checkout when POS price differs from shelf label requiring manager overrides and dissatisfaction.
Characteristics
- • ERP Systems (e.g., SAP, Oracle Retail, Microsoft Dynamics)
- • POS Systems (e.g., NCR, Lightspeed, Shopify POS)
- • Spreadsheets (Excel)
- • Printed Lists/Forms
- • Basic Task Management Tools (e.g., intranet portals, shared drives)
- • Label Printers
Pain Points
- ⚠ High risk of human error in printing, applying, or verifying price tags.
- ⚠ Manual processes are slow, especially for large stores or frequent price changes.
- ⚠ Lack of real-time visibility into progress or issues.
- ⚠ Inconsistent compliance due to oversight in manual audits.
- ⚠ Reliance on email or paper can lead to missed tasks or miscommunication.
- ⚠ Scalability issues in managing price changes across multiple stores.
- ⚠ Limited traceability of actions taken during the process.
- ⚠ Manual processes increase the likelihood of errors and inefficiencies.
- ⚠ Difficulty in tracking and managing compliance across multiple locations.
Future State
(Agentic)1. Price Change Agent receives corporate pricing file and distributes to stores via mobile app: '75 price changes effective tomorrow - priority by highest-sales SKUs'. 2. Digital Shelf Label System auto-updates electronic shelf labels wirelessly for stores with ESL: new prices displayed instantly at midnight without manual labor (60-80% labor elimination). 3. For paper labels, Label Verification Agent provides mobile-guided execution: associate scans product barcode, app displays new price and shelf location, associate applies pre-printed label. 4. Agent verifies price change completion: compares shelf label to POS price confirming sync, flags mismatches for immediate correction. 5. Agent tracks completion in real-time: alerts manager if high-priority items incomplete 2 hours before store opening: '10 price changes pending including top-5 sales items'. 6. Mobile guidance and POS verification achieve 95%+ same-day completion vs 60-70% manual with <0.5% error rate vs 2-3%. 7. Customer satisfaction improved through accurate pricing and checkout price match eliminating manager overrides.
Characteristics
- • Corporate pricing file with SKU, old price, new price, effective date
- • PIM with UPC codes and shelf location coordinates
- • Electronic shelf label system for automated price display
- • POS pricing data for verification and sync
- • Store associate task assignments and completion tracking
- • Historical price change execution times and error rates
- • Customer complaint data related to pricing discrepancies
Benefits
- ✓ 25-35 point same-day completion improvement (95% vs 60-70%)
- ✓ 85% error rate reduction (<0.5% vs 2-3%) through automation and verification
- ✓ Electronic shelf labels eliminate 60-80% of manual label printing/application labor
- ✓ Mobile guidance reduces product search time with shelf location coordinates
- ✓ POS price verification ensures checkout price matches shelf label
- ✓ Customer satisfaction improved through accurate pricing and fewer complaints
Is This Right for You?
This score is based on general applicability (industry fit, implementation complexity, and ROI potential). Use the Preferences button above to set your industry, role, and company profile for personalized matching.
Why this score:
- • Applicable across multiple industries
- • Higher complexity - requires more resources and planning
- • Moderate expected business value
- • Time to value: 3-6 months
- • (Score based on general applicability - set preferences for personalized matching)
You might benefit from Price Change Execution & Verification if:
- You're experiencing: High risk of human error in printing, applying, or verifying price tags.
- You're experiencing: Manual processes are slow, especially for large stores or frequent price changes.
- You're experiencing: Lack of real-time visibility into progress or issues.
This may not be right for you if:
- High implementation complexity - ensure adequate technical resources
- Requires human oversight for critical decision points - not fully autonomous
Parent Capability
Store Communications & Execution
Ensures corporate message delivery with high read rates and execution compliance through targeted communications, read receipts, and photo-based verification.
What to Do Next
Related Functions
Metadata
- Function ID
- function-price-change-execution-verification