Mobile Itinerary & Check-In
All-in-one mobile hub with offline access and automatic check-in delivering 95%+ mobile adoption and seamless travel experience from booking to boarding.
Why This Matters
What It Is
All-in-one mobile hub with offline access and automatic check-in delivering 95%+ mobile adoption and seamless travel experience from booking to boarding.
Current State vs Future State Comparison
Current State
(Traditional)1. Customer receives email confirmations, must print or save PDFs for each flight, hotel, car rental. 2. Customer must remember to check in online 24 hours before each flight. 3. Customer searches email at airport for confirmation codes. 4. No offline access - customer stranded without WiFi/cellular. 5. Boarding passes across multiple apps or paper printouts.
Characteristics
- • Property Management Systems (PMS)
- • Mobile Applications and Platforms
- • Payment Processing Gateways
- • Unified Expense and Travel Management Platforms
Pain Points
- ⚠ Complexity of door access implementation and technology retrofitting.
- ⚠ Limited API integration capabilities of existing PMS systems.
- ⚠ Guest adoption of mobile check-in solutions may be low without proper marketing.
- ⚠ Data security concerns complicate the implementation of mobile check-in technologies.
Future State
(Agentic)1. Mobile Itinerary Agent consolidates all travel components in single app: flights, hotels, cars, activities. 2. Automatic Check-In Agent checks traveler in for flights 24 hours before departure, selects best available seat per preferences. 3. Offline Mode caches full itinerary, boarding passes, confirmations for no-connectivity scenarios. 4. Wallet Integration adds boarding passes to Apple Wallet/Google Pay for tap-to-board. 5. Contextual Assistant provides gate directions, airport maps, lounge access, real-time status.
Characteristics
- • Complete travel itinerary and bookings
- • Flight check-in APIs (airline-specific)
- • Seat preference profile
- • Airport maps and wayfinding data
- • Lounge access eligibility
- • Real-time gate and terminal information
- • Boarding pass and barcode generation
- • Offline-capable data cache
Benefits
- ✓ 95%+ mobile adoption vs 40-60% traditional
- ✓ Automatic check-in ensures best seat selection
- ✓ Single app vs 5-10 emails and apps
- ✓ 100% offline access eliminates connectivity stress
- ✓ Tap-to-board with mobile wallet
- ✓ Contextual assistance reduces airport navigation time 40-60%
Is This Right for You?
This score is based on general applicability (industry fit, implementation complexity, and ROI potential). Use the Preferences button above to set your industry, role, and company profile for personalized matching.
Why this score:
- • Applicable across multiple industries
- • Moderate expected business value
- • Time to value: 3-6 months
- • (Score based on general applicability - set preferences for personalized matching)
You might benefit from Mobile Itinerary & Check-In if:
- You're experiencing: Complexity of door access implementation and technology retrofitting.
- You're experiencing: Limited API integration capabilities of existing PMS systems.
This may not be right for you if:
- Requires human oversight for critical decision points - not fully autonomous
Parent Capability
Mobile App Experience
AI-powered mobile app with personalized experiences, push notifications, and offline capabilities achieving substantially higher engagement than mobile web.
What to Do Next
Related Functions
Metadata
- Function ID
- function-mobile-itinerary-check-in